πŸ‡¬πŸ‡§ UK ISPs
🌐
Sky Broadband
Broadband Shield
β–Ό
1

Go to broadbandshield.sky.com and log in with your Sky ID

2

Find the Broadband Shield section

3

Click Switch Off to disable the filter and save

⏱️Changes can take up to 15 minutes to take effect.
πŸ“±Also available in the My Sky app β€” Broadband β†’ Broadband Shield β†’ Switch Off.
🌐
BT Broadband
BT Parental Controls
β–Ό
Turn Off Temporarily (recommended)
1

Log in to My BT at bt.com with your BT ID

2

Scroll to My Extras and click Personalise your settings in the Parental Controls panel

3

Slide the button to Off

Turn Off Permanently
1

Follow the steps above to turn off temporarily first

2

Click Delete settings underneath the slider

3

Confirm by clicking Yes, delete now

⏱️Temporary: up to 10 minutes. Permanent: up to 2 hours. Restarting your BT Hub speeds this up.
🌐
TalkTalk
HomeSafe / KidSafe
β–Ό
1

Log in to your TalkTalk account at talktalk.co.uk

2

Click View HomeSafe settings from the My Services menu

3

Switch KidSafe and Scam Protection to Off

4

Confirm and allow a few minutes for changes to take effect

ℹ️HomeSafe is network-level β€” affects all devices on your broadband. Can be re-enabled any time.
🌐
Virgin Media
Web Safe
β–Ό
1

Log in to My Virgin Media at virginmedia.com

2

Go to Account Settings β†’ Online Security β†’ Web Safe

3

Toggle both Child Safe and Virus Safe to Off

4

Restart your hub to apply changes

⚠️If Web Safe re-enables automatically, contact Virgin Media support or use custom DNS settings.
🌐
EE Broadband
Content Lock
β–Ό
Contract Customers
1

Log in to My EE at ee.co.uk

2

Find Content Lock in your account settings

3

Switch Content Lock Off

PAYG Customers
1

Call EE on 0800 079 8586 with a credit card to verify your age, or visit an EE store with photo ID

🌐
Plusnet
Plusnet SafeGuard
β–Ό
1

Log in to your account at plus.net

2

Select Broadband from the top navigation

3

Select Safeguard from the Help and Settings section

4

Click the ON/OFF toggle at the top to switch the filter off

5

Restart your router for the changes to take effect

🌐 Other ISPs
🌐
Spectrum
Security Shield
β–Ό
1

Open the My Spectrum app

2

Go to Services β†’ Internet β†’ Security Shield β†’ View All β†’ Security Shield Settings

3

Under Advanced Settings, toggle Security Shield OFF

4

Reboot your router

πŸ’‘If the option is hidden, scroll past the chat icon in the app.
🌐
T-Mobile
Web Guard / Advanced Security
β–Ό
Mobile / Phone Lines
1

Log in to the T-Mobile app or website

2

Go to Profile β†’ Family Controls β†’ Web Guard

3

Set Web Guard to No Filtering and save

Home Internet
1

Open the T-Mobile Internet app β†’ Manage β†’ Settings β†’ Security

2

Turn off Advanced Cyber Security

3

Set Web Guard to No Filtering if present, then restart gateway

🌐
Xfinity (Comcast)
xFi Advanced Security
β–Ό
Using the App
1

Open the Xfinity app β†’ Security β†’ Advanced Security β†’ turn OFF

Using the Website
1

Log in to your Xfinity account

2

Go to My Services β†’ xFi Advanced Security β†’ Disable

πŸ’‘If no toggle is available, contact Xfinity Support to disable it manually.
🌐
AT&T
ActiveArmor
β–Ό
1

Open the Smart Home Manager app

2

Tap the chat bubble and type "Disable ActiveArmor"

3

Confirm when prompted

4

Verify Home Network Security = Disabled in settings

⚠️If on ActiveArmor Advanced (paid), cancel the subscription first in the app.
🌐
Verizon Fios
Home Network Protection
β–Ό
App Method
1

Open the My Fios app β†’ Internet β†’ Network Settings β†’ Home Network Protection / Parental Controls β†’ Off

Router Method
1

Go to myfiosgateway.com or 192.168.1.1 and log in

2

Go to Parental Controls / Advanced Security β†’ Disable

🌐
Starlink
Content Filtering
β–Ό
1

Open the Starlink app β†’ Settings β†’ Router β†’ Content Filtering

2

Select No Filtering instead of Malware or Malware + Adult

3

Save changes and optionally restart your router

🌐
Bell Canada
Bell Wi-Fi / Home Hub
β–Ό
1

In the Bell Wi-Fi app: go to Connected Devices β†’ Disable Restrictions

2

In Home Hub (192.168.2.1): log in β†’ Access Control β†’ Delete Schedules / Unblock Devices

3

In McAfee Security from Bell: go to Parental Controls β†’ Turn Off

🌐
Rogers (Canada)
Ignite WiFi Hub
β–Ό
1

Use the Rogers Ignite WiFi Hub app or portal

2

Go to Parental Controls / Ignite WiFi β†’ Profiles

3

Remove or disable all filters and schedules

🌐
Rogers (Mobile)
Advanced Security / Xfi Shield
β–Ό
1

Launch the Rogers Xfinity app on your phone

2

Tap the Security tab or go to Settings

3

Locate Advanced Security, Xfi Shield, or Advanced Threat Protection

4

Toggle the feature OFF and close then reopen app to confirm

🌐
Flow (Caribbean)
Family Filter
β–Ό
1

Log in to the My Flow app or portal

2

Go to Internet Settings β†’ Web Filtering / Family Filter

3

Toggle to Off or Opt Out, then restart your router

🌐
Primus (Canada)
TP-Link Deco / HomeShield
β–Ό
1

Open the Deco app β†’ HomeShield β†’ Parental Controls

2

Remove or disable any active profiles

3

In Network Security, turn off ad blocking and safe search

🌐
Eastlink (Canada)
eero Security & Privacy
β–Ό
1

Open the eero app β†’ Discover β†’ Security & Privacy

2

Toggle Advanced Security / Ad Blocking OFF

3

Under Profiles, remove filters or delete profiles

🌐
Ziply Fiber
Device Safety
β–Ό
1

Open the Ziply Device Safety app

2

Go to Parental Controls and toggle Off

3

On Windows: disable Content Blocker in settings or uninstall Device Safety entirely

πŸ”’ VPNs
🦈
Surfshark
CleanWeb
β–Ό
1

Open the Surfshark app

2

Go to Settings β†’ VPN Settings / Features β†’ CleanWeb

3

Toggle CleanWeb Off

4

Reconnect the VPN and repeat on all devices

πŸ›‘οΈ
NordVPN
Threat Protection
β–Ό
1

Desktop: Settings β†’ Threat Protection β†’ Off

2

Mobile: Settings β†’ Threat Protection Lite β†’ Off

3

Linux CLI: nordvpn set threatprotectionlite off

⚑
ExpressVPN
Threat Manager
β–Ό
1

Open Settings / Preferences β†’ Privacy & Security

2

Turn off Threat Manager and any Ad/Tracker Blockers

3

Reconnect the VPN

βš›οΈ
ProtonVPN
NetShield
β–Ό
1

Open the Proton VPN app

2

Go to Settings or find the NetShield panel on your home screen

3

Select Off instead of Block Malware or Block Ads

4

Reconnect the VPN to apply the change

ℹ️NetShield is available on paid plans only. May be under Settings β†’ Advanced or Connection β†’ NetShield on some platforms.

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